ASE Certified Mechanics

Hidden Damage Found During Repairs

A car accident can lead to hidden auto body damage found during repairs. Damage during a collision can range from superficial dents and scratches to significant internal destruction.

After your vehicle is involved in a collision, an inspector with your insurance company will perform a scrutinizing visual inspection of the damage sustained. This only estimates the damage from a visual standpoint and hidden damage can often later be uncovered by the collision center when working on your vehicle.

Once the collision center has begun the repair process by removing damaged areas of the vehicle, they are able to diagnose any additional damage sustained by the vehicle. If hidden damage is revealed, the collision center should contact you immediately to alert you of the findings. After this, you should contact your insurance company to inform them of the damage uncovered by the body shop.

A representative will re-inspect the vehicle at the collision center to provide a supplemental estimate, which takes into consideration the hidden damage discovered. The inspector from the insurance company will discuss a cost with the auto body shop that works for both parties. Once negotiated, the supplemental estimate should cover the cost of any additional damages found.

A visual estimate is just an estimation of cost. It is impossible to know in advance the exact cost of the repair. The member shops of Your Hometown Body Shop work with insurance companies to make claims easier for our customers. You can rest assured that putting your car in the hands of a responsible and reputable collision repair center, like one of our member shops, will ensure your vehicle back on the road as good as new.

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